How can I purchase a new membership or renew my current membership to the Telegraph Museum?
There are three easy ways to join or renew:

Online click here
By phone at 05-8010682
At the Museum’s Ticket Counter

Do I need to bring my membership card with me when I visit?
We recommend that you bring your membership card when visiting the Telegraph Museum so you can easily enjoy your onsite benefits. However, if you have misplaced your card or do not have your card with you during your visit, you can check in with your name at the Museum’s Ticket Counter
Can I use my membership for free admission and/or discounts at other museums?
Members may enjoy reciprocal benefits at participating museums; Muzium Telekom Kuala Lumpur and Telegraph Museum Taiping
How long is my membership valid?
Your membership is valid for one year from 1st January to 31st December each year
What happens if I lose my membership card?
You may still gain entry to the Museum by checking in at Museum’s Ticket Counter. If you would like a replacement card you may call the Museum’s Office at 05-8010682 or email telegraphmuseum@tm.com.my/ . For the replacement card, you have to pay the same as renewal fees.
When will I receive my membership card?
New and renewing members receive their membership cards in approximately two weeks.
I just renewed my membership. Why did I receive another notice in the mail?
It takes up to two weeks to receive and process a renewal payment. If you recently renewed, please disregard any additional notices.
When do my benefits begin?
Your member benefits begin the day you join. If you join or renew online or through the mail and would like to visit the Museum before you have received your membership card, receptionists at any of the Museum’s entrances will be able to confirm your membership.
Can I get two membership cards?
Members at the Dual level and above receive two membership cards. They may each be printed with a different member’s name or both with the same name.
Can I bring guests with me during my visit?
The membership free entrance benefit is only applicable for only 1 person.
Is my membership tax-deductible?
Your membership contribution is fully tax-deductible
How do I receive my membership discounts at the Museum Shop?
Simply show your membership card at the time of your purchase to enjoy your members’ discount.
How do I notify the Museum of my change of email or mailing address?
Please call Membership at 05-8010682 or email telegraphmuseum@tm.com.my
Why does the Museum request my email address?
By providing your email address, you will receive our members’ e-newsletter and stay up to date on all the ways you can make the most of your membership, including member events and workshops, special offers, and other member-related news that may not be mailed to homes.
Does the Museum share my information with anyone else?
We use email for communication purposes only and will never sell or share your email address. Kindly read PDPA policy here

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